Cancellation and Refunds
1) How do I cancel an order?
You can cancel your order online before the the product is shipped. Your entire order amount will be refunded.
Unfortunately, an order cannot be cancelled once the we ship the product.
In order to cancel an item in your order:
Log into your account and go to the 'My Orders' page
Identify the item you want to cancel and click on the corresponding 'View Details' link
In the detailed order page, you will see 'Cancel' links against each of the items in that order
Click on the 'Cancel' link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation
Once your cancellation request is created, we will ensure that the cancellation is processed as soon as possible
2) How long will it take to process my cancellation request?
Once you request the cancellation of your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email.
If the Order Status shows order as 'cancelled', we will process your cancellation request directly.
For having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Amba Bhadang.
3) A disabled 'Cancel' link can mean the following things:
The product has been shipped.
4) What are the modes of refund available after cancellation?
In order to confirm cancellation of order, you need to indicate your refund preference.
There is only one modes of refund:
Back to Source - The money will be refunded back to the payment mode/account that was originally used to make the transaction.
Once you have requested the cancellation of item(s) in your order, Amba Bhadang will complete the cancellation and initiate the refund.
5) Can I return the product once I recieve it?
We do not accept any returns for the products. As Amba bhadang is edible food product we do not entertain any returns.